Overview
These Return and Refund Policies apply to all visitors, artwork buyers, ticket purchasers, and users of the website. We reserve the right to update or modify these policies at any time, so we encourage you to review this page periodically.
1. Change of Mind Returns (Artworks & Merchandise)
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Customers are responsible for all return shipping costs.
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You may request a return within 7 days of receiving your artwork or merchandise if you change your mind.
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Returned items must be in their original condition, unused, undamaged, and in the original packaging.
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We do not accept returns or issue refunds for:
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Artworks purchased in-person at exhibitions or galleries
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Custom, commissioned, or limited-edition artworks
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If you have questions or feedback regarding any artwork or exhibition item, please contact our team directly.
2. Damaged or Defective Artworks
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If your artwork arrives damaged, you must contact us within 7 days of delivery.
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Clear photos of the damaged item and packaging are required as proof.
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Once reviewed, we will provide return instructions.
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Return shipping costs are the responsibility of the customer unless otherwise stated.
3. No Exchanges
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We do not offer exchanges.
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If you wish to purchase a different artwork or item, please return the original item (if eligible) and place a new order.
For more details contact our customer support team at info@artdegypte.com.